“Bring all your customer support channels under one roof with LiveAgent!”
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Expiry Date : Unknown
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Description : If you’ve ever gotten dizzy just thinking about how many different channels customers submit support messages through, you’re not alone.
The fact of the matter is, there are just way too many to keep track of.
And the only thing that could make this situation better is a tool that lets you monitor all your tickets in one place.
Well, today’s your lucky day!
LiveAgent is a complete help desk that brings all your support tickets into one dashboard so you can provide better customer service and be more efficient.
In your LiveAgent dashboard, you’ll have multi-channel support for email, live chat (customizable LiveAgent widget), voice, and social pages.
Yes, you read right. LiveAgent gives you access to real-time chat that will not only let you communicate with visitors but will also show you how many site visitors you have and where they are coming from.
And LiveAgent has the fastest chat widget, with chat displayed speeds at 2.5 seconds! (Most other widgets come in around 5 seconds.)
You can filter and prioritize your dashboard to stay on top of what matters most.
All the conversations that come rolling in will be turned into tickets that can be assigned, merged, split, and tagged.
This new streamlined ticket process will result in a better experience for you and your customers.
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